Healthcare workers need to be empowered and trained such that they can act independently and take informed decisions in times of urgency. keeping all financial, operational, and medical verticals in mind.

The role of empowerment has been a central theme for health care workers. The empowerment of health care workers can be implemented by organizations wishing to improve employee performance. There are 4 main employee empowerment practices: providing information about goals and performance; offering rewards based on performance; providing access to job-related knowledge and skills; and granting the discretion to change work processes.

During a global crisis, health care workers must be constantly informed of changes in the dynamics of service provision. Moreover, using both financial rewards and nonfinancial incentives, health care workers may be motivated and rewarded for their efforts to cope with these changes.